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Live Advisor Enterprise
Real Time Chat Support System
Key Features
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FEATURES ONLY AVAILABLE IN OUR ENTERPRISE VERSION:
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Multiple administrators, unlimited.
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Toggle AVAILABLE/AWAY status for all administrators.
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View all available Live Advisors.
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Manual OR automatic log-off of any administrator, based on the session management time variable.
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TRACK EVERY VISITOR ON YOUR WEBSITE! See IP Address, Referring URL(if any), Page visitor is on, and amount of time on page (main administrator only).
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FEATURES AVAILABLE IN BOTH PROFESSIONAL AND ENTERPRISE VERSIONS:
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Optional graphic to let customer know whether or not
support is online and available to assist them. If not, they can leave a message for support.
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Instant update of the screen when customer or support posts a message. No delays when posting. |
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Logs off customer on exit |
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Tracks current page customer is on |
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Audio alert with every new chat pop-up |
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Auto or manual pop-ups |
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Auto hyperlink when a link is typed |
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>>More
Features |
Product Description
Just released by popular demand.
This real time chat support software is the very same software that runs our own Live Advisor
system. Featuring auto chat window pop-ups with audio alerts, your administrator is sure to get
notified of every new chat session. With the auto hyperlink feature, your administrator will save
time and be more efficient.
Product Requirements
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Web server account that has CGI
capabilities |
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Perl 5 installed on that web server.
Contact your server administrator if you are unsure. |
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JavaScript and Cookies need to be enabled
on both client and administrator machines. |
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Sound card and speakers are required if you
wish to hear the administrator audio alerts. |
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RECENT NEWS |
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CGI Script Center becomes SiteInteractive.com
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CLIENT REVIEWS |
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"We have just ordered and implemented 'Live Advisor- Enterprise' on our website (all Pages) and within the past 24-48hrs it has proved invalubale. Providing new and existing customers with direct communication with our customer support team."
Dan Kobale Proprietor Open Telecom
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