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Administration login and log off for extra security. |
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Logs off customer on exit (even if customer just closes the chat window). |
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Administrator will know what current Web page the customer is on. This can be a big help if customers start asking about a subjects on your site, but doesn't explain which ones. |
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An audio alert is sounded every time there is a new administrator chat pop-up window. (This is great for those who have the auto pop-ups turned on, so they don't have to sit in front of their computer all the time.) |
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The administrator chat window can be set by the admin for auto or manual pop-ups. |
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When the administrator types a text link in the admin chat window a hyperlink is automatically shown to the customer. |
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Administrator can test the customer chat window from within administration panel. (Admin can actually have a chat session with his or her self.) |
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Administrator can turn off or on chat sessions, when logged into administration panel. |
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Customize the messages your customers see when they join the a chat session. |
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Administrator chat window shows IP Address of customer at the bottom and for the window title. By doing this, admin can determine which customer he/she is currently in a chat session with. In some cases it may be possible for two customers to have the same IP Address. With that in mind, we included the random number in the end of the IP Address |
